About Us

A Few Words

About Us

Pauline and Thomas Healthcare is a nonprofit 501(c)(3) corporation. We provide services to persons with intellectual disabilities in Middle Tennessee as contracted through DIDD and TennCare. We are dedicated to meeting service recipients’ needs through person-centered practices combining quality care with efficient and effective strategies. We believe all people have value and deserve to live their lives as they choose while being treated with dignity and respect. Visit our office and learn more about the services we provide and give today.

We use a person-centered approach to increase the quality of life and independence for our service recipients.

What to expect from Pauline & Thomas Healthcare:

  • Person Center Practices
  • Safety and Security
  • Risk Identification and Planning
  • Quality of life improvement
  • Highly trained and skilled staff
  • Effective oversight and service implementation
  • Cost-Effective Management
  • Innovative Practices
Our culture is one of quality and commitment, value and improvement, oversight and teamwork, and honesty and integrity.
Why Choose Us

We'''re committed to safety and excellent care.

We have a commitment to quality. We’re dedicated to meeting service recipients’ needs through person-centered practices combining quality care with efficient and effective strategies.

Our commitment to the individual’s in our care is that they will be safe from abuse, neglect, and exploitation. They will receive quality services and have the right to make their own choices.

Affordable residential living environments that are well-maintained and located in quiet neighborhoods are another amenity we’re committed to provide. Our work environment is free from discrimination and/or harassment and all employees are treated fairly and equally without regard to their race, color, gender, religion, sexual orientation, or national origin.

We provide excellent service to individuals with intellectual and developmental disability.

We aim to support, facilitate, and advance the individual rights of each person we serve.

Certified Care
We are licensed by the State of Tennessee, Department of Intellectual and Developmental Disabilities (DIDD) and TennCare.

Our Team

Direct Support Professionals (DSP)

DSPs are the backbone of our agency. They support our persons served in their homes and communities by teaching life, social, and communication skills. DSPs assist with completing tasks like personal care, housekeeping, meal preparation, etc. Their goal is to provide support in a way that allows the people we serve to be as independent as possible in all aspects of their lives, in healthy and safe ways.

Management Team

Our management team has decades of experience in providing support for adults with intellectual and development disability. They participate in developing support plans, coordinate health care and advocate for the people we serve. They manage our support programs including employment and finances by providing oversight/monitoring, training, and guidance to ensure compliance of state and federal regulations.

Board & Leadership Team

Our board and leadership team bring insight and expertise in healthcare, business, law, and finance. Their decades of knowledge and experience come together to make a difference for all our stakeholders—persons served, employees, family members, community members, and government regulators. They are forward-looking, dedicated and passionate professionals who care about what we do and the people we serve.